Privacy Policy

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account (name, email address)
• Sign in using third-party authentication (Google OAuth, Apple Sign-In)
• Join our waiting list during beta period
• Contact our support team
• Participate in surveys or promotions

2.2 Content Information

When you use our Services, we collect and process:

• E-books and documents you upload (TXT, PDF, EPUB, MOBI, AZW, AZW3 formats)
• Text content extracted from your uploaded files
• Generated audiobook files and metadata
• Your voice preferences and customization settings
• Bookshelf organization and library management data

2.3 Usage Information

We automatically collect information about your interaction with our Services:

• Listening history and playback progress
• Chapter navigation and bookmark data
• Audio player settings (speed, volume preferences)
• Feature usage statistics and patterns
• Daily quota usage (200,000 characters per day)

2.4 Technical Information

We collect technical data to improve our Services:

• Device information (type, operating system, browser)
• IP address and approximate location
• Log data (access times, pages viewed, errors)
• Cookies and similar tracking technologies
• Performance metrics and analytics data

2.5 Third-Party Authentication

When you sign in using Google OAuth or other third-party services, we receive basic profile information (name, email, profile picture) as permitted by your privacy settings on those platforms.

3.1 Service Delivery

• Process and convert your e-books into audiobooks using AI technology
• Store and manage your audiobook library
• Provide audio playback functionality with progress tracking
• Enable chapter navigation and bookmarking features
• Synchronize your data across multiple devices

3.2 Account Management

• Create and maintain your user account
• Authenticate your identity and manage sessions
• Manage your subscription and quota limits
• Process waiting list registrations during beta period
• Communicate important account updates

3.3 Service Improvement

• Analyze usage patterns to improve AI voice quality
• Optimize conversion speed and accuracy
• Develop new features based on user behavior
• Fix bugs and technical issues
• Enhance user experience and interface design

3.4 Communication

• Send service-related notifications and updates
• Respond to your inquiries and support requests
• Provide technical assistance and troubleshooting
• Send promotional materials (with your consent)
• Notify you of changes to our policies or services

3.5 Security and Compliance

• Protect against fraud, abuse, and security threats
• Enforce our Terms of Use and other policies
• Comply with legal obligations and regulations
• Detect and prevent unauthorized access
• Monitor for copyright infringement

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf:

• Cloud hosting providers (for data storage and processing)
• AI/ML service providers (OpenAI, Google AI for voice generation)
• Authentication services (Supabase Auth, Google OAuth)
• Analytics providers (Firebase Analytics)
• Email service providers (for transactional emails)
• Payment processors (for future paid features)

These service providers are contractually obligated to use your information only as necessary to provide services to us and to protect your information.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Valid legal processes (subpoenas, court orders)
• Government or regulatory requests
• Enforcement of our Terms of Use
• Protection of our rights, property, or safety
• Investigation of fraud or security issues

4.3 Business Transfers

If BardVoice is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.

4.4 With Your Consent

We may share your information for any other purpose with your explicit consent.

5.1 Data Storage

Your data is stored securely using industry-standard cloud infrastructure:

• User data and metadata stored in Supabase (PostgreSQL)
• Uploaded e-books and generated audiobooks stored in Supabase Storage
• Session data cached in Vercel KV (Redis)
• All data encrypted at rest and in transit (TLS/SSL)

5.2 Security Measures

We implement comprehensive security measures to protect your information:

• Encryption of data in transit and at rest
• Secure authentication using industry-standard protocols
• Regular security audits and vulnerability assessments
• Access controls and role-based permissions
• Rate limiting to prevent abuse
• Automated backup and disaster recovery systems

5.3 Data Retention

We retain your information for as long as necessary to provide our Services and comply with legal obligations:

• Account information: Retained while your account is active
• Uploaded content: Retained until you delete it or close your account
• Generated audiobooks: Retained according to your storage plan
• Usage logs: Typically retained for 90 days
• Inactive content: May be deleted after extended periods of inactivity

5.4 Data Security Limitations

While we implement strong security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

6.1 Access and Portability

• Request access to your personal information
• Receive a copy of your data in a portable format
• View your account information in your profile settings

6.2 Correction and Update

• Update your account information at any time
• Correct inaccurate personal information
• Modify your preferences and settings

6.3 Deletion

• Delete specific content or audiobooks from your library
• Request deletion of your account and associated data
• Note: Some information may be retained for legal compliance

6.4 Opt-Out Rights

• Unsubscribe from marketing emails
• Disable non-essential cookies
• Opt out of analytics tracking
• Manage notification preferences

6.5 Exercising Your Rights

To exercise any of these rights, please contact us at privacy@bardvoice.com. We will respond to your request within 30 days.

7.1 Types of Cookies

We use the following types of cookies:

• Essential Cookies: Required for authentication and core functionality
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Help us understand how you use our Services
• Performance Cookies: Improve speed and performance

7.2 Third-Party Analytics

We use Firebase Analytics and other analytics services to understand usage patterns. These services may use cookies and similar technologies to collect information about your use of our Services.

7.3 Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may limit your ability to use some features of our Services.